Q: What is the Ordering and Shipping Process? |
A: After you place your order, you will receive two emails from us. The first email is a confirmation email which will be sent immediately after placing your order. You will also receive a shipping confirmation email once your order has been shipped. |
Q: When should I expect my order to arrive?Ā |
A: Given the fact that these products are crafted and gathered by artisans from around the world, orderĀ take between 5-9 business days to arrive (depending on where you are located) after order processing timeĀ (1- 4) business days. Unless the product description states shipping time, then please allow that time for delivery. |
Q: How much does the shipping cost?Ā |
A: We offers Free Shipping on all orders (Limited Time Offer). |
Q: Which carrier do we use to ship orders?Ā |
A:
U.S.: USPS
Canada: Canada Post
Australia: Australia Post
Rest of the world: e-Packet
|
Q: Do you offer expedited shipping?Ā |
A: Please Contact us if you want to expedite your order shipping process. Contact Us |
Q: How to track my order?Ā |
A: From the 2nd email you will have an access to view the "Thank you" page and by clicking on your tracking number, you will be able to track your shipment. |
Q: Do you accept returns? |
Ā A: If you are unsatisfied , we will replace your product free of charge. |
Q: What is the return policy? |
A: We offer an easy and hassle-free return policy Please click HereĀ |
Q: Where are we located?
|
A: Our headquarter office is located in Orange County, California, United States 92708Ā |
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