FAQs

Q: What is the Ordering and Shipping Process?
A: After you place your order, you will receive two emails from us. The first email is a confirmation email which will be sent immediately after placing your order. You will also receive a shipping confirmation email once your order has been shipped.
Q: When should I expect my order to arrive?Ā 
A: Given the fact that these products are crafted and gathered by artisans from around the world, orderĀ take between 5-9 business days to arrive (depending on where you are located) after order processing timeĀ  (1- 4) business days. Unless the product description states shipping time, then please allow that time for delivery.
Q: How much does the shipping cost?Ā 
A: We offers Free Shipping on all orders (Limited Time Offer).
Q: Which carrier do we use to ship orders?Ā 
A:
U.S.: USPS
Canada: Canada Post
Australia: Australia Post
Rest of the world: e-Packet
Q: Do you offer expedited shipping?Ā 
A: Please Contact us if you want to expedite your order shipping process. Contact Us
Q: How to track my order?Ā 
A: From the 2nd email you will have an access to view the "Thank you" page and by clicking on your tracking number, you will be able to track your shipment.
Q: Do you accept returns?
Ā A: If you are unsatisfied , we will replace your product free of charge.
Q: What is the return policy?
A: We offer an easy and hassle-free return policy Please click HereĀ 
Q: Where are we located?
A: Our headquarter office is located in Orange County, California, United States 92708Ā